Términos del servicio
NEFERA Terms of Service
OVERVIEW
This website is operated by NEFERA LLC (“NEFERA,” “we,” “us,” or “our”). By visiting our site and/or purchasing from us, you engage in our services (“Services”) and agree to be bound by the following Terms of Service (“Terms”).
Please read these Terms carefully before accessing or using our website. If you do not agree, you may not access the Services.
By using this site, you confirm that you are at least the age of majority in your state of residence or have given consent for a minor dependent to use this site under your supervision.
NEFERA products are made using natural ingredients, including grass-fed tallow and essential oils.
- Results may vary based on individual skin types
- We recommend performing a patch test before full use
- Products are for external use only
- Avoid contact with eyes
- Keep away from children; may cause a choking hazard
NEFERA is not responsible for allergic reactions, sensitivities, or misuse of products.
Product descriptions, images, and colors are provided as accurately as possible but may vary slightly depending on device display.
All orders placed through our store are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion.
Once an order is placed, we may not be able to modify or cancel it. Please review your order carefully before submitting.
SECTION 4 – PRICING & PAYMENT
All prices are listed in USD and are subject to change without notice.
You agree to provide accurate billing and payment information. By completing a purchase, you authorize us to charge your selected payment method.
SECTION 5 – SHIPPING & DELIVERY
Shipping times are estimates and are not guaranteed.
Once your order is transferred to the shipping carrier, risk of loss passes to you. NEFERA is not responsible for delays caused by carriers or external factors.
Due to the natural composition of our products:
- Products may soften or melt in warm temperatures
- This does not affect product quality
- Customers are responsible for retrieving packages promptly
NEFERA is not responsible for heat-related changes during transit.
For full details, please review our Shipping Policy.
All purchases are subject to our Refund Policy. Due to the nature of personal care products, certain items may not be eligible for return.
All content on this site—including branding, logos, product names, images, and designs—is the property of NEFERA and may not be used without written permission.
Our store is powered by Shopify. Any purchases are made directly with NEFERA. Shopify is not responsible for transactions, products, or services.
We may also provide access to third-party tools or links. Use of these is at your own risk.
You agree not to use our Services for any unlawful purpose or violate any applicable laws or regulations.
We reserve the right to terminate access to our Services if these Terms are violated.
All products and Services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee that our products will meet your expectations or that use will be uninterrupted or error-free.
To the fullest extent permitted by law, NEFERA shall not be liable for any damages arising from the use of our products or Services, including but not limited to:
- Skin reactions
- Misuse of products
- Shipping delays or damages
- Loss of data or revenue
You agree to indemnify and hold harmless NEFERA from any claims arising from your breach of these Terms or misuse of our Services.
These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, United States.
We reserve the right to update or modify these Terms at any time. Continued use of our Services constitutes acceptance of those changes.
Questions about these Terms should be sent to:
NEFERA LLC
Email: neferasupport@gmail.com
Phone Number: (302) 385-6460
Chester Heights, Pa 19060 USA