Politique de confidentialité

NEFERA Privacy Policy
Last Updated: April 8, 2026

At NEFERA LLC (“NEFERA”), your privacy is treated with the same care and intention as our formulations. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

By using our Services, you agree to the practices described below.

1. A Thoughtful Approach to Your Information
We collect only the information necessary to provide you with a seamless and elevated shopping experience.

This may include:

  • Your name, email, phone number, and shipping/billing address
  • Payment and transaction details (processed securely through trusted providers)
  • Account preferences and order history
  • Device and browsing information to improve your experience

We do not collect sensitive health or medical data.

2. How We Use Your Information
Your information is used with purpose and care:
  • To process and deliver your orders
  • To communicate with you regarding purchases or support inquiries
  • To personalize your shopping experience
  • To improve our products, services, and website
  • To send occasional updates, promotions, or product releases (you may opt out at any time)
3. Payment Security
All payments are processed through secure third-party providers.
NEFERA does not store your full payment card details.
4. Respecting Your Privacy
We value discretion.
  • We do not sell your personal information
  • We only share information with trusted partners necessary to operate our business (such as payment processors and shipping providers)
  • All partners are expected to maintain strict confidentiality and data protection standards
5. Shopify & Technology Partners
Our store is powered by Shopify, which helps us provide a secure and efficient experience.

Shopify and select partners may process certain data to support:

  • Payment processing
  • Website performance
  • Analytics and marketing optimization

You can learn more about Shopify’s privacy practices at: https://privacy.shopify.com

6. Cookies & Personalized Experience
We use cookies and similar technologies to:
  • Enhance website functionality
  • Remember your preferences
  • Provide relevant product recommendations

You may adjust your browser settings to manage cookies at any time.

7. Your Choices & Rights
Depending on your location, you may have the right to:
  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at neferasupport@gmail.com.

8. Communication Preferences
By providing your contact information, you agree to receive transactional and occasional promotional communications from NEFERA.

You may unsubscribe from marketing emails at any time using the link provided in our messages.

9. Data Retention & Security
We retain your information only as long as necessary to:
  • Fulfill orders
  • Meet legal obligations
  • Resolve disputes

While we use industry-standard safeguards, no system can guarantee absolute security.

10. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted here with a revised date.
12. Contact
For questions, requests, or concerns regarding your privacy:

 

NEFERA LLC
Phone Number: (302) 385-6460  Email: neferasupport@gmail.com
Chester Heights Pa 19060 USA

Thank you for trusting NEFERA with your information.
We are committed to protecting it with integrity and care.